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Terms of Service

Last updated: 10/21/2025

Agreement to Terms

Welcome to RENEUA. By accessing our website or purchasing our products, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

Use of Our Service

By using our service, you warrant that:

  • You are at least 18 years of age
  • You are legally capable of entering into binding contracts
  • You will use our products only for lawful purposes
  • You will provide accurate and complete information when making a purchase
  • You will not use our website to transmit harmful code or engage in fraudulent activity

Products and Services

Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

Pricing and Availability

All prices are in USD and are subject to change without notice. We reserve the right to limit quantities or refuse service to anyone at any time. Product availability is not guaranteed and is subject to change.

Orders

We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in pricing or product information, or suspected fraudulent activity.

Payment Terms

Payment is due at the time of purchase. We accept major credit cards and other payment methods as displayed on our website. By providing payment information, you represent and warrant that:

  • You have the legal right to use the payment method
  • The information you provide is true and accurate
  • You authorize us to charge your payment method for the purchase amount

Shipping and Delivery

We offer free shipping on all orders within the United States. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or events beyond our control.

For more information, please see our Shipping Policy.

Returns and Refunds

We offer a 30-day money-back guarantee on all purchases. If you are not satisfied with your purchase, you may request a refund within 30 days of delivery by contacting us at hello@reneua.com.

For more information, please see our Returns Policy.

Medical Disclaimer

Our products are dietary supplements and topical formulations intended to support hair health. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before starting any new supplement regimen, especially if you have existing medical conditions or are taking medications.

Results may vary. Individual results depend on age, genetics, health status, and adherence to the protocol. Testimonials represent individual experiences and are not guarantees of results.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of RENEUA and is protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Reproduce, distribute, or modify any content without our written permission
  • Use our trademarks or branding without authorization
  • Scrape or data mine our website
  • Reverse engineer or attempt to extract source code

Limitation of Liability

To the fullest extent permitted by law, RENEUA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our products or website.

Our total liability for any claim arising out of or relating to these Terms or your use of our products shall not exceed the amount you paid for the product.

Indemnification

You agree to indemnify and hold harmless RENEUA and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising out of your use of our products or website, your violation of these Terms, or your violation of any rights of another.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites. Your use of third-party websites is at your own risk.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be resolved in the courts of the United States.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our website or products after any changes constitutes your acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us at: